Infotech Assam (“we”, “us”, or “our”) operates https://infotechassam.com/ and applications, websites and digital services offered under our brands.
This Privacy Policy explains how we collect, use and share information when you visit our website, use our services, purchase a subscription or contact us. Individual applications may provide additional privacy notices explaining their specific features and data practices.
Legal operator: [Jyotirmoi Kakati], trading as Infotech Assam.
The information we process depends on the service and features you use.
Information you provide: This may include your name, email address, phone number, optional profile details, support messages and information submitted through our contact forms.
Application content: Where an application provides messaging, image, audio or AI features, we process the messages, prompts, images, recordings or other content you submit to deliver those features. The relevant application’s privacy notice explains whether this content is stored and for how long.
Purchase information: We process order references, transaction status, purchased plans, subscription validity and information needed to activate services or resolve payment issues.
Technical information: Our website, applications and infrastructure may process IP addresses, device and browser information, application versions, diagnostic records and security logs.
We use information to:
Provide and maintain our websites, applications and digital services.
Process orders, verify payments and activate purchased benefits.
Manage subscriptions, credits and applicable usage limits.
Respond to enquiries, complaints and refund requests.
Identify technical problems and maintain service security.
Prevent fraud, unauthorised access and misuse.
Comply with applicable legal and recordkeeping obligations.
Where consent is required, we request it. You may withdraw consent by contacting us or using the controls provided in the relevant application. Withdrawal may affect features that depend on that information.
Payments are processed through third-party payment providers. Information entered into their payment interface is handled according to their privacy policies.
We receive information necessary to confirm transactions, deliver purchases, reconcile payments and handle refunds. Do not send us your full card number, CVV, OTP, banking password or UPI PIN through email, phone or support messages.
To operate our services, we may share relevant information with providers of hosting, payment processing, technical support and other necessary infrastructure.
When you use an AI-powered feature, your submitted messages, prompts or uploaded content may be transmitted to the AI provider used for that feature. Before using it, review the application’s privacy notice for details about the provider, information transmitted and applicable storage practices.
Provider processing may take place outside India. Applicable provider policies and safeguards govern their handling of information.
Please avoid submitting confidential documents or sensitive personal information unless necessary for the feature you choose.
We may disclose information where required by applicable law, a valid legal request or a regulatory obligation.
We may also disclose information when reasonably necessary to investigate fraud, protect users, address security incidents or enforce our service terms, subject to applicable law.
Our website may use cookies or similar technologies to support essential functions, maintain preferences and protect the service.
If we use optional analytics or advertising technologies, we will explain their purposes and provide consent or choice controls where required.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
Some application features may require permission to access your camera, microphone, photos or other device functions.
The application will request relevant permissions when needed. You can manage or revoke them through your device settings. Declining a permission may prevent the associated feature from working.
We retain information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, security, dispute resolution and applicable legal obligations.
Retention periods for messages, uploads and other application content are explained in the relevant application’s privacy notice.
Purchase and accounting records may need to be retained even after an account is deleted. Information that is no longer required is deleted or anonymised according to our retention procedures.
Subject to applicable law, you may request access to, correction of or deletion of your personal information. You may also withdraw consent where processing relies on consent.
Use the controls available in the relevant application or email infoassam@gmail.com with the subject “Privacy Request”. Please identify the application or service involved and describe your request.
We may ask for information necessary to verify your identity. Do not include passwords, OTPs or payment credentials.
Some information may be retained where legally required or necessary to resolve an ongoing dispute. We will explain any applicable limitation when responding.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, loss and disclosure.
No internet transmission or electronic storage system is completely secure. Please protect your device and account credentials and contact us if you suspect unauthorised access.
Each application states its age eligibility requirements. Applications marked 18+ must not be used by anyone under 18.
Where a service permits children to use it, we will provide the necessary privacy information and obtain parental or guardian consent where required by applicable law.
If you believe a child has provided information contrary to a service’s eligibility requirements, contact us so we can investigate and take appropriate action.
Our website or applications may contain links to external services. Those services operate under their own privacy policies. Review their policies before submitting personal information.
We may update this Privacy Policy as our services or applicable requirements change. The revised version will be published on this page with an updated date.
Where required, we will provide additional notice or obtain consent before applying material changes.
For privacy enquiries, requests or complaints, contact:
Infotech Assam
Contact Person: Jyotirmoi Kakati
Email: sjmsoutions23@gmail.com
Phone: +91 7896525853
Address: Titkuchi, Burha, Darrang, Assam, 784148
Website: https://infotechassam.com/
Please use the subject “Privacy Complaint” when reporting an unresolved privacy concern.
